Emotionally connecting with museum visitors, being a civic anchor, community gathering place, and helping to define community values.
Placemaking capitalizes on a local community’s assets, inspiration, and potential, with the intention of creating public spaces that promote people’s health, happiness, and well being.
Thinking of teaching a three-day museum experience course online. If you are interested please leave a comment below. Have taught the same course in person. Each student to create their own museum oriented product, service or experience.
Museum Net Promoter Score (NPS) is a metric for measuring museum visitor satisfaction and an indicator of museum growth.
Omni Experience refers to Omni-Channel (in-person, website, app, phone, etc.) all communicating the same integrated message on all channels, “across multiple delivery channels for the purpose of creating a unified and coordinated entertainment experience”
Gauging interest in an online Museum Experience Course.
Mark Walhimer interviewed by Daniel Grant of the The New York Observer regarding museum amenities for his article “Amenities Galore! Museums Are Upping the Extras But to What End?”
Museum alignment is the process of confirming that all stakeholders (staff, volenteers, board members, donaors, sponsors and visitors) share a similar vision of institutional mission
Working on my second book, “How we view the visitor makes a difference to the visitor’s experience”
What is your favorite book title ?
Design Thinking for Museums, is a process of understanding and solving any challenge for a museum. The process can be applied to any issue, “how do we increase attendance?”, “how do we raise more money?”, “how do we create better museum programming?”.
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