Why I wrote Museums 101 by Mark Walhimer, published in 2105 by Rowman & Littlefield
Why I am writing Museum Customer Experience (CX) about creating visitor-centric experiences
Mark Walhimer is available as a Keynote Speaker for museum conferences and events. Mark has several Keynote Museum Speaker topics prepared.
Museum Net Promoter Score (NPS) is a metric for measuring museum visitor satisfaction and an indicator of museum growth.
Museum Disaster Planning is required to be able to respond in the case of emergencies, natural and man-made. The process is known as “museum emergency preparedness” or “museum disaster planning”.
What is Museum Virtual Reality (VR) and Museum Augmented Reality (AR)?
Museums have the power to guide, heal and unite.
Guidelines for museum casework; including conservation, fabrication, and accessibility for people with disabilities.
Museums are in the midst of a digital revolution, changing the way visitors interact with content. Human-computer Interaction (HCI) is a key component of the content exchange between museum and visitor.
An experiment in Lean Museum Start-up, maybe museums can “start up” using the Lean Start-Up methodology.