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Creating Museum Omni Experiences

Mark Walhimer Future of Museums, Museum Customer Experience, Museum Digital Revolution, Museum HCI, Museum Planning, Museum Strategic Planning, Museum User Experience 1 Comment

Omni Experience refers to Omni-Channel (in-person, website, app, phone, etc.) all communicating the same integrated message on all channels, “across multiple delivery channels for the purpose of creating a unified and coordinated entertainment experience”

Museum Resource PDFs

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National Park Service, Museum Handbook  – Part I The National Park Service NPS Museum Handbook, Part I, 2006 National Park Service, Museum Handbook – Part II The National Park Service NPS Museum Handbook, Part II, 2006 National Park Service, Museum Handbook – Part III The National Park Service NPS Museum Handbook, Part III, 2006 ICOM Running A Museum Running a Museum: A Practical Handbook. Published by International Council of Museums …