Happy New Year ! Hope you enjoyed your holidays. For me 2015 was a busy year. The big news is my book Museums 101 was released, it even made it to #1 on the Amazon new release list for museums, you can find Museums 101 on Amazon (click for link) Spent December...
Museum Customer Experience (CX) Would like to start off with an apology, I have been neglecting Museum Planner. Last July I started teaching in Mexico City and there has been a very steep “learning curve”. Now that I am into my second year at Tec de...
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