Below you'll find a list of all posts that have been tagged as “Museum Customer Experience”
Omni Experience refers to Omni-Channel (in-person, website, app, phone, etc.) all communicating the same integrated message on all channels, “across multiple delivery channels for the purpose of creating a unified and coordinated entertainment experience”
Gauging interest in an online Museum Experience Course.
Museum Customer Experience (Museum CX) is the overall impact of the “touchpoints” between the museum and the customer (visitor or stakeholder).
Museums have many “stakeholders”, visitors, employees, donors and volunteers, it is important to provide excellent Museum Customer Experiences (CX) to all stakeholders